Returns Policy

iLahui Pte Ltd will honor the exchange of merchandise purchased online via the e-invoice number or order number within 30 days from the date of purchase for a merchandise of the same retail value.

No refund will be issued if the value of the merchandise exchanged is lower than the original item.

The returned merchandise must be in its original condition and tagged with the valid retail labels.

Merchandise sold are strictly non-refundable in cash or credit.

Strictly no exchange/refund on earring or any cosmetic products due to hygince reasons.

Electronic merchandise (excluding charging cable/earpieces) are all valid with a 30 days one to one exchange for any manufacturing defects.

Customers are encouraged to check through the products upon receiving.

iLahui Singapore reserves the rights to amend and/or vary any terms from time to time without prior notice.

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